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# Mentions

A PRO feature that continuously scans the internet for mentions of your brand and rolls them up into an AWARENESS-stage dashboard widget. Answers "how much buzz is my launch getting?" and "are people talking about us on HN or Reddit?".

:::info Source coverage rolls out incrementally Reddit, HackerNews, Google News, Stack Exchange, and DEV.to are the most reliably covered sources today. Platform- and OAuth-keyed sources (X, GitHub, LinkedIn, TikTok, etc.) depend on each provider's API health and your connected credentials. If a source feels under-represented, check the corresponding provider in **Settings → Integrations** is connected and healthy. :::

## Sources scanned[​](#sources-scanned "Direct link to Sources scanned")

| Source               | Auth       | Coverage                              |
| -------------------- | ---------- | ------------------------------------- |
| HackerNews (Algolia) | None       | Stories + comments                    |
| Google News RSS      | None       | Syndicated articles                   |
| Stack Exchange       | None       | Questions + answers across SE network |
| DEV.to               | None       | Articles + comments                   |
| Brave Search         | FF-managed | Web search results                    |
| GitHub               | FF-managed | Issues, PRs, commits, READMEs         |
| ProductHunt          | FF-managed | Launches + comments                   |
| X                    | Your OAuth | Posts + quote-tweets                  |
| Reddit               | Your OAuth | Posts + comments                      |
| Instagram            | Your OAuth | Caption mentions (limited)            |
| TikTok               | Your OAuth | Video title mentions                  |
| YouTube              | Your OAuth | Video title + description mentions    |
| LinkedIn             | Your OAuth | Post mentions                         |

OAuth-based sources reuse the credentials you've already connected, no extra auth step.

## Setting up[​](#setting-up "Direct link to Setting up")

CUSTOMER stage → **Mentions** tab.

1. **Brand name**. Exact case-insensitive match (e.g., `FunnelFizz`).
2. **Inclusion keywords** (optional), at least one must also appear; useful for disambiguating common names.
3. **Exclusion keywords** (optional), if any appears, the mention is skipped.

**Start monitoring** kicks off the first scan immediately; subsequent scans run hourly. The scan deduplicates by source-specific external ID so the same post isn't double-counted across overlapping queries.

## Dashboard[​](#dashboard "Direct link to Dashboard")

* **Total mentions** in the selected period.
* **Sources breakdown**. Mentions per source.
* **Daily trend**. Last 7 / 30 / 90 days.
* **Sentiment**. Positive / neutral / negative (keyword-classifier; spot-check).
* **Recent mentions feed**, 20 most recent with source, excerpt, author, link.

We store excerpts and links, not full source text. Click any mention to open the source.

## Constraints[​](#constraints "Direct link to Constraints")

* **One brand per workspace.** Multiple products → multiple workspaces.
* **Hourly cadence.** Cross-provider rate limits make faster uneconomical.
* **No backfill**. Scans start from the moment you enable. HackerNews returns historical results in current searches; most others don't.

## Troubleshooting[​](#troubleshooting "Direct link to Troubleshooting")

* *No mentions after 2h*, broaden the query (drop exclusion keywords, double-check spelling). The **Run scan now** button forces a refresh.
* *Too many false positives*, add inclusion keywords for required context.
* *Source missing*, make sure the corresponding provider OAuth is connected.

## Privacy[​](#privacy "Direct link to Privacy")

Public content only, no scraping of private groups, DMs, or gated communities. We honor robots.txt and ToS where applicable.